To use the chatbot you need the Artificial Intelligence app
Smart Chatbots Powered by OpenAI and Google
Speed up customer resolutions and automate conversations by combining the power of OpenAI, Google, and our advanced features. All set up easily in just a few minutes.
Automated Communication
The chatbot replies autonomously to visitors’ messages when it knows the right answer. When it can’t access the correct response, a human agent will reply and take control of the conversation.
- Automated communication
- Easy 30-second installation
- Custom chatbot reply delay
- Human-like conversations
Easy to Use. Easy Chatbot Setup.
Don’t lose visitors. Actively engage them instead with a complete set of notifications.
No Coding Skills Required
Automatically train OpenAI on your website using custom Q&A, PDFs, chatbot flows, and more.
Learn While You Build
Start with a basic chatbot and learn how to use more advanced features, like contexts, and entities, when you're ready.
Online Guides and Videos
There are plenty of online resources about OpenAI, Google and Chatbots, including tutorials, and videos.
Benefits
Improve Workflows and Productivity
Using bots can help reduce agents' stress by automatically answering repetitive and boring questions.
Decrease Agents' Workloads
On average, bots reply to 30% of customer support requests, freeing up your team for other tasks.
Bots Run Your Website 24/7
Save time and money by letting the chatbot work on your website 24/7. The chatbot remains active, day and night.
Become a Better Problem Solver
With chatbots, your users' questions are instantly answered in mere seconds, maximizing their satisfaction and loyalty.
Automatically Qualify Leads
Connect with potential leads in real time and automatically obtain user details through human-like conversation.
Increase Conversion Rates
Use your online presence, instant replies, and professional communication to increase your conversion rate.
Create Chatbots using Your Data
Get a ChatGPT-inspired chatbot for your data! Simply upload your documents or provide a link to your website and watch the magic happen. Enhance its strength by pairing it with Flows, Q&A, and Google AI.
- Train your chatbot automatically using your website, XML sitemaps, PDFs, JSON files, and other documents
- Automatically re-train the chatbot at regular intervals
Human Takeover
If OpenAI can't respond, utilize the human takeover function to transfer the conversation to a live agent.
Multilingual Chatbot
Make your chatbot multilingual in one click using the powerful Google AI's multilingual features.
Unlimited OpenAI Assistants
Add as many assistants as you wish and selectively activate them on specific areas of your website.
Real-time Data
The chatbot is capable of answering questions about real-time information such as latest news or recent events.
Message Rewriting
Rewrite messages from agents and make them more friendly and professional, add greetings and more.
Smart Reply
Saves agents time by suggesting quick replies to agents' messages based on user messages.
Automatic Training
Automatically train the chatbot with your contents and conversations at regular intervals via cron job or API.
Fine Tune OpenAI
Adjust every setting of OpenAI and ChatGPT like temperature, custom models, frequency, and more.
Prompt Editing
Customize your chatbot's vibe and provide useful information to answer user inquiries via prompt editing.
Human Takeover
At the end of the day, humans are always in control of our software. If the chatbot fails to answer, you can command control over a conversation. The chatbot only alerts agents when needed via various methods.
- Multiple human take over methods
- Notifications only when needed
- User confirmations
- Other options
Multilingual Chatbots
Switch your chatbot’s language to match the user’s language, creating a multilingual experience. The chatbot can also translate messages into its language and reply in user’s language.
- Real-time message translation
- Language detection
- More than 50 languages
- Multilingual chatbots
Works with WhatsApp, Instagram and More
The chatbot can be seamlessly connected to all major messaging platforms like WhatsApp, Instagram, Telegram, and Facebook Messenger, it also supports emails and text messages.
- Messenger
- Telegram
- Slack
- Text Messages
- Emails
Smart Questions and Answers
Easily add Q&A, enhance with OpenAI’s AI, provide answers from external sources and APIs in real-time, trigger actions and save user details on specific questions.
- Provide answers from external sources
- Actions on specific questions
Real-time Queue
Notifies visitors of their position in the queue and waiting time in real-time. Automatically distribute the conversations among all available agents and set concurrent chats limit.
- Waiting time and queue position
- Set max concurrent chats limit
- Updates in real-time
Email Piping
Use piping to reply to user messages from your email inbox and convert emails to chats. Users can reply to agents by email as well! No server setup needed—just enter your IMAP/POP3 details!
- Reply to users via email
- Users can reply by email
- No server-side configuration
- Multiple email accounts
Omni-Channel Experience
Send and reply to WhatsApp messages, Facebook messages, Telegram messages, text messages, emails, tickets, and chat messages in Support Board. Save time with communication that happens in one place.
- Messenger
- Telegram
- Slack
- Text Messages
- Emails
Smart Reply
Smart Reply saves agents time by suggesting quick responses to agent messages in real-time using artificial intelligence. Get suggested answers in the user’s language from both OpenAI and Dialogflow.
- OpenAI and Dialogflow suggestions
- Multilingual suggestions
Tools Calling
Use OpenAI tools to request and validate user data like tracking codes and fetch real-time answers from external sources.
Set Data
Capture specific user details such as email, address, and custom fields when the question is triggered.
Actions
Perform advanced actions like archiving conversations, sending emails to agents, initiating human takeover, and more.
Chatbot Flows
Create sequences of interactions between the user and the chatbot with the flows feature. The chatbot guides users through steps to collect information, provide answers, and perform advanced actions.
- Collect user details
- Send button lists
- Send data via REST API
- Set conditions
Conversational Mode
Human-like conversations: AI interprets messages and selects options, continuing as if a button were pressed.
Step-Back Updates
Users can go back to the previous steps and update details with messages like "Wrong email" or "Go back".
Messaging Channels
Compatible with all messaging channels like WhatsApp, with options selection working in conversational mode.
Tools Calling
Use OpenAI tools to request and validate user data like tracking codes and fetch real-time answers from external sources.
Set Data
Capture specific user details such as email, address, and custom fields when the question is triggered.
Actions
Perform advanced actions like archiving conversations, sending emails to agents, initiating human takeover, and more.
Speech Recognition
Instantly convert audio messages into written text with the OpenAI transcription technology. The text will be displayed alongside the audio player in real-time.
- Compatible with the translations feature
- It works for users, admins, and the chatbots
Image and File Analysis
Unlock the power of OpenAI Vision and file analysis: Let our advanced chatbot analyze and understand images and files, delivering smarter insights and faster solutions to transform your workflow!
- Analyze multiple images and files at same time
- Supports PDF, DOCX, TXT, GIF, WEBP, PNG, JPG, and more formats
Chatbot Training on the Fly
Improve the chatbot’s performance with every chat by adding new Q&A in real time. In a click, agents can teach the OpenAI chatbots new answers. OpenAI will create variations of the question to enhance the chatbot.
- OpenAI enhancment
- Have your agents train the chatbot
- Multilingual training
Chatbot Live Web Search
Give your chatbot the ability to search for answers on the web via Google search. With this feature, the chatbot can provide answers to questions about recent events and real-time information.
- The chatbot answers questions about real-time events
- Correct misspelled user questions
Rich Messages
The chatbot’s functionality is on par with that of a human agent! It can send attachments, media, rich messages, which are easy to create and insert into the chatbot’s message.
- Rich messages as shortcode
- Attachments and media
- 10+ rich message types
WooCommerce Integration
By combining the Dialogflow’s AI with the structured data of WooCommerce, the chatbot can read your WooCommerce shop contents and autonomously provide answers containing relevant information. Click the button for more details about this innovative feature.
Chatbot Integrations
Take a look at the innovative integrations below. Each one is designed to make your chatbot truly awesome.
Google Calendar
With the powerful Google Calendar integration, your chatbot can create and manage bookings automatically, while admins and agents easily view and control them from the panel.
TidyCal
With the powerful TidyCal integration, your chatbot can create and manage bookings automatically, while admins and agents easily view and control them from the panel.
